manhuascanPrivacy Policy

This page describes what we collect when you use manhuascan and how we keep that data protected. We take your privacy seriously. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet), or place bets on Liga 1, Piala AFF, or any game on our platform, we collect personal information. We explain exactly what we collect, why we collect it, and how long we store it.

Our privacy practices comply with applicable data protection regulations. We do not sell your personal information to third parties. We share data only with processors essential to delivering our service—payment providers, compliance teams, and customer support systems. This policy applies to all users accessing manhuascan from any jurisdiction.

If you have questions about how we handle your data on manhuascan, contact our support team via the Help section in your account. We respond to privacy inquiries within one week during standard business hours.

What we collect on manhuascan

We collect data in three categories when you use manhuascan:

• Account information: Email address, phone number, full name, date of birth, and password. This is collected when you register on manhuascan.
• Identity verification data: Photo ID (KTP, passport, or driver's license), proof of address (utility bill or bank statement), and selfie for face verification. We collect this during KYC (Know Your Customer) verification, which is required before your first deposit on manhuascan.
• Transaction data: Deposit amounts, payment methods used, withdrawal requests, bet history, and game activity. We log every transaction on manhuascan for compliance and fraud prevention.

We also collect technical data: your IP address, browser type, device type, and login times. This helps us detect suspicious activity and protect your account on manhuascan. We do not intentionally collect biometric data beyond the selfie used for ID verification.

How we use your data on manhuascan

We use your data for these specific purposes on manhuascan:

• Account administration: Creating your account, logging you in, and managing your profile.
• KYC and compliance: Verifying your identity, preventing money laundering, and complying with gaming regulations in your jurisdiction.
• Payment processing: Sending your identity and bank details to payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals.
• Fraud detection: Monitoring for suspicious login patterns, duplicate accounts, and unauthorized access attempts on manhuascan.
• Customer support: Responding to your enquiries via the Help section in your manhuascan account.
• Legal obligations: Responding to law enforcement requests and legal proceedings where applicable.

Data storage and security on manhuascan

We store your data on secure servers using industry-standard encryption (SSL/TLS). Your identity documents, payment information, and account data are encrypted at rest and in transit. We do not store credit card numbers directly; payment details are encrypted and handled by third-party processors.

Our servers may sit outside your jurisdiction. Data transfers between countries are protected by encryption. We retain your data as long as your account is active. After you close your account on manhuascan, we retain data for seven years to comply with financial regulations, then delete it permanently.

Third parties who access your data on manhuascan

We share your data with these third parties only to deliver our service on manhuascan:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks (online payment, e-wallet, mobile banking, local payment) receive your bank account details to process deposits and withdrawals on manhuascan.
• Compliance and verification providers: Third-party ID verification services scan your KTP or passport to validate your identity during manhuascan registration.
• Hosting and analytics providers: Our web servers and analytics tools may process technical data (IP address, device type) to keep manhuascan running and secure.
• Customer support platforms: We may use third-party ticketing systems to organize and track your support requests on manhuascan.

We do not share your data with advertisers, data brokers, or marketing firms. We do not sell your personal information under any circumstances on manhuascan.

Cookies and tracking on manhuascan

We use cookies to remember your login session and preferences on manhuascan. Cookies are small text files stored on your device. Essential cookies are required for the platform to function. We do not use cookies for advertising or third-party tracking unless you explicitly allow them.

You can disable cookies in your browser settings, but this may prevent you from logging in to manhuascan. We do not track you across other websites or use third-party analytics that collect personal data.

Your rights on manhuascan

You have the right to access, correct, or delete your personal data on manhuascan. To exercise these rights, contact our support team via the Help section in your account. We will provide a copy of your data within fourteen days. You can request corrections to your email, phone number, or address immediately via your account settings on manhuascan.

You also have the right to object to certain processing of your data—for example, you can ask us not to send you non-essential emails. However, we cannot disable KYC verification or fraud detection on manhuascan, as these are legal requirements. If you wish to delete your account entirely, contact support, and we will close it. Your data will be retained for seven years for regulatory compliance, then permanently deleted.

Data breaches and security incidents on manhuascan

If we discover a security breach affecting your personal data on manhuascan, we will notify you via the email address on file within forty-eight hours. We will describe what data was accessed, what steps we have taken to secure it, and how you can protect your account (such as resetting your password or enabling two-factor authentication).

We take security seriously. If you suspect unauthorized access to your manhuascan account—for example, you see login activity from an unfamiliar location—contact support immediately. We can reset your password, revoke active sessions, and review your account activity.

International data transfers from manhuascan

Your data may be transferred to servers located outside Indonesia to support manhuascan operations, payment processing, or compliance requirements. We ensure all transfers are encrypted and protected under applicable data protection laws. You acknowledge that data transferred internationally may be subject to the laws of that country.

By using manhuascan, you consent to these international transfers. If you do not consent, you should not use our platform.

Changes to this policy on manhuascan

We may update this privacy policy at any time on manhuascan. Material changes will be announced via email or a banner on your account. Your continued use of manhuascan after a policy update constitutes acceptance of the new policy. We recommend reviewing this page periodically to stay informed about how we handle your data.

Contact us about privacy on manhuascan

If you have questions or complaints about our privacy practices on manhuascan, contact our support team. You can reach us via the Help section in your account dashboard. We respond to privacy inquiries within one week during standard business hours. We are located in Jakarta and maintain support for users across Indonesia, including Surabaya, Bandung, and Medan.

If you believe your privacy rights have been violated on manhuascan, you may lodge a formal complaint with the appropriate data protection authority in your jurisdiction. We cooperate fully with regulatory investigations.

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